How do I change my password?

If you know your password, but would like to change it to something different

  1. Visit your ‘settings’ on the left hand side under your photo on your profile page.

  2. Scroll down and click ‘Update profile’.

  3. Type your new password into both the ‘Password’ and ‘Password confirm’ boxes.

  4. Scroll down and click ‘Update profile’.


How do I reset my password?

If you need to reset a forgotten password

  1. When attempting to log in click ‘Forgotten Password?’

  2. Enter your email address in the box provided and click ‘Send reset instructions’.

  3. An email will be sent to your registered email address, open it and click the password change link.

  4. Type your new password into both the ‘New Password’ and ‘Confirm Password’ boxes.

  5. Click ‘Reset password’ and sign in using your email and new password.


How do I create a new Challenge organization?

If you wish to create a new Challenge organization

  1. Visit your ‘settings’ on the left hand side under your photo on your profile page.

  2. Under the company category at the top of the page click ‘join or register a company’

  3. Click ‘Register a new company’ below the drop down menu.

  4. Type the name of your company in the box provided and click ‘create’.

  5. Follow the steps to register your organization.

  6. You will automatically be appointed as Challenge Champion.


How do I create a new Challenge department?

If you wish to create a new Challenge department

  1. Visit your ‘settings’ on the left hand side under your photo on your profile page.

  2. Under the organization category at the top of the page click ‘change department?’

  3. Click ‘Register a new department’ below the drop down menu.

  4. Type the name of your department as well as the number of staff in your department in the boxes provided.

  5. Click ‘create’.


How do I transfer to a different Challenge organization?

If you wish to transfer to a new Challenge organization

  1. Visit your ‘settings’ on the left hand side under your photo on your profile page.

  2. Under the company category at the top of the page click ‘join or register a company’

  3. Select your new organization from the drop down menu.

  4. Scroll down and click ‘update profile’.


How do I transfer to a different Challenge department?

If you wish to transfer to a new Challenge department

  1. Visit your ‘settings’ on the left hand side under your photo on your profile page.

  2. Under the department category at the top of the page click ‘change department?’

  3. Select your new department from the drop down menu.

  4. Scroll down and click ‘update profile’.


How do I assign myself to an organization?

If you are not currently assigned to your organization

  1. Visit your ‘settings’ on the left hand side under your photo on your profile page.

  2. Under the company category at the top of the page click ‘join or register a company’

  3. Select your desired organization from the drop down menu.

  4. Scroll down and click ‘update profile’.


Who can change our Challenge Champion?

If you’d like to change your current Challenge Champion

  1. Contact either your current Champion or your area’s Challenge Manager.


How do I add a logo to my profile?

If you want to add a logo to your profile

  1. Visit your ‘settings’ on the left hand side under your photo on your profile page.

  2. Scroll down to ‘Profile image’ and click ‘choose file’.

  3. Select your desired image and click ‘open’.

  4. Scroll down and click ‘update profile’.


How do I add a logo to my organization profile? Organization and Department Champions only

If you want to add a logo to your organisation profile:

  1. Visit your organization profile.

  2. Click on the ‘settings’ option, located directly under the organization’s basic statistics such as number of staff and departments.

  3. Scroll down to ‘Logo’ and click ‘browse’.

  4. Select your desired image and click ‘open’.

  5. Scroll down and click ‘update organization’.


Why do I need to confirm my organization's staff numbers?

We encourage everyone to check and confirm their staff numbers by ticking the box on your organization's profile page. It's important to have accurate staff numbers to ensure that the competition is as fair as possible. Once this has been done, it can't be reversed, so make sure you have double checked before doing this. If there will be changes in numbers due to staff joining or leaving then remember to make allowances for this.


How do I encourage another user?

You can leave messages of encouragement for other people in your team. Just go to your team's profile, click on their name, and type your message in the box. Your message will sent as an email.

ANNOUNCEMENTS

Bike More Challenge 2017 Registrations

  • 935 Organizations
  • 14,557 People

Bike More Challenge 2017 stats

  • 864 Organizations
  • 11,759 Participants
  • 1,966 New riders
  • 1,426,465 Miles
  • 193,528 Trips

Oregon All time stats

  • 1,142 Organizations
  • 23,737 People
  • 5,548 New riders
  • 5,699,028 Miles
  • 697,159 Rides