Team Captain FAQ
Below are some frequently asked questions from Team Captains. Click here for more ideas on how to motivate your team!
How does the website work?
Take a tour and check out new features in this short video. Have questions? Email us!
Who should I count in my staff number?
To make it as fair as possible, organizations and departments can only compete with organizations/departments that are of a similar size to them, so it’s essential that the staff numbers we have are correct.
Please count everyone who is employed by your work (paid or unpaid) during the Challenge period. The Challenge is specifically for you and your colleagues and therefore doesn’t include students or pupils where they may exist (though of course students can sign up wherever they work!).
You can only exclude colleagues who are on maternity leave, long-term sick leave, sabbatical, other long term leave, or based outside of the state of Oregon for the full duration of the Challenge period.
How do I change staff numbers for my organization/department?
Go to your organization’s page, click ‘Settings’, change, click ‘Update’.
How do I confirm staff numbers for my organization/department?
Go to your organization’s page, click ‘Settings’, tick the box for "I, as Challenge Champion, have checked with the relevant person in HR and can confirm that the above number of staff is correct".
How do encouragement points get awarded?
Encouragement points will be awarded once someone logs a ride in the Challenge. If they sign up and log a trip in April, they will be asked if someone encouraged them to ride. If they reply yes, their encourager and team will be awarded points when that rider logs their first trip in May.
Note: each participant will only be asked if they were encouraged to ride the first time they log a trip.