Privacy Policy

What information do we collect?

We collect information from you when you register on, record rides and interact with the website.

When registering or updating details on our site, you may be asked to enter your name, e-mail address, postal address, phone number or other personal details.

You may, however, visit our site anonymously although you won't be able to use any 'signed-in' functionality.

What do we use your information for?

The information we collect from you may be used in one of the following ways

  • To personalise your experience, your information helps us to better respond to your individual needs
  • We continually strive to improve our website based on the information and feedback we receive from you
  • To improve customer service, your information helps us to more effectively respond to your customer service requests and support needs
  • To send periodic emails. The email address you provide when you register may be used to send you information and updates pertaining to events and competitions, in addition to receiving occasional Love to Ride news and updates. Note: You can unsubscribe from Love to Ride emails at any time by clicking on the unsubscribe link at the bottom of the email or changing your email preferences on your profile settings.

Do we use cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser if you allow that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

We use cookies to help us remember information about you, understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. This may include sharing your personally identifiable information with your employer. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. We may also share your personally identifiable information as set out in our Terms of Service.

Your full name will be displayed on your personal profile, in the site’s activity feed and elsewhere on the site.  

Contact from other Users

Other Love to Ride Users who are registered in the same organization as you, who have been on a virtual ride with you, or who have shared a goal with you, maybe able to contact you through the Love to Ride. The team champion of your social or workplace team, and your employer, will also be able to contact you.

Transferring data overseas

Love to Ride is a global service and by storing your personal data on the site and sharing your profile with other Love to Ride users you give consent for your personal data to be transferred overseas.

Right to erasure

You have the right to have data we hold on you deleted. Should you wish to have your account removed and your personal data deleted, all you need to do is contact us and state 'I wish to delete my account and all the personal data you have associated to it' (or similar). Love to Ride will then undertake a data deletion process.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at anytime by logging into the site and going to the 'My Profile' page and clicking on 'edit settings.

Childrens Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act). We do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Terms of Service

Please also visit our Terms of Service section establishing the use, disclaimers, and limitations of liability governing the use of our website at

Your Consent

By using, you consent to this website’s privacy policy.

Contacting Us

Love to Ride Ltd, Streamline, Paintworks, Bristol BS4 3AS, UK

Dunedin All time stats

  • 187 Workplaces
  • 3,134 People
  • 828 New riders
  • 3,010,766 Km
  • 174,746 Rides
  • 115,693 kg CO2
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