Terms of Service

In summary

  • Love to Ride is a website for encouraging more people to cycle more often.
  • We will not give your contact details to any third parties other than to our project partners who we are working with on project delivery.
  • We aim to communicate with you by email as little as possible and only with relevant or important information.
  • You can unsubscribe from Love to Ride emails at any time by clicking the unsubscribe link at the bottom of the email or changing your email preferences in your settings.
  • You are responsible for observing the rules of the road and ensuring that the bicycle you ride is in a roadworthy condition.
  • We are not responsible for your safety on a bike and do not accept responsibility for any injury sustained or property damaged in the course of your participation with Love to Ride. You need to take the appropriate steps to ensure you ride safely and happily.


Welcome to lovetoride.net. This website is owned and operated by Love to Ride Ltd. By visiting our website and accessing the information, resources, services and tools we provide, you understand and agree to accept and adhere to the terms and conditions below hereafter referred to as the 'User Agreement' and those stated in our Privacy Policy.

We care about your privacy

We understand how important privacy is, which is why we've created a separate Privacy Policy in order to explain in detail how we collect, manage, secure, and store your private information. Our privacy policy is included under the main_benefits_other of this User Agreement. To read our privacy policy in its entirety, click here.

We will not give your contact details to any third parties other than to our project partners who we are working with on project delivery. Any communication from our partners to you will be via email from the Love to Ride website.

For our users in the European Union and the United Kingdom, we also have an additional ‘Transparency Notice’ which we’ve put together to make it clear how we are meeting the General Data Protection Regulation (GDPR). You can read the Transparency Notice here.

You must be aged 16 or over to use lovetoride.net

Love to Ride is only for people who are at least 16 years old. We're sorry but it's a legal thing and we're not yet geared up to protect younger folks.

Your parents or guardians may register you on Love to Ride on your behalf and they agree that they will accompany you as you both look at and use Love to Ride together.

We expect you to play nicely

Love to Ride is a social platform focused on encouraging more people to cycle so it's important that people 'play nicely'. We won't tolerate abusive comments, content or behaviour and reserve the right to remove/edit/respond to content or remove the account of anyone who is not playing nicely with other Love to Ride users or who posts offending, inappropriate, inaccurate or infringing content.

We run online events and competitions

Online events and competitions will be run on the website. In some cases you will automatically be entered into an event if you interact with the website during a particular competition period. This means that you may be entered into any prize draws and by interacting with the site you agree to the terms and conditions of these specific events.

You are responsible for your own content

When you use Love to Ride it's up to you to take responsibility for the content that you add. You need to check that you have the rights to upload any photos or images to the website. We are not responsible for the content that users add on lovetoride.net.

Limitation of Liability

In no event will Love to Ride Ltd the organization that provides Love to Ride, or its suppliers, licensors, local partners, project partners, employer partners, clients or supporters be liable with respect to any subject matter of this agreement under any contract, negligence, strict liability or other legal or equitable theory for i any special, incidental or consequential damages; ii any injury or accident you have; or iii for interruption of use or loss or corruption of data.


You agree to indemnify and hold harmless Love to Ride Ltd, its contractors, licensors, Local Partners, Project Partners, employer partners, clients and supporters and their respective directors, officers, employees and agents from and against any and all claims and expenses, including attorneys’ fees, arising out of your use of Love to Ride and your use of a bicycle or any experience or incident you have with a bicycle or a cyclist. You cycle at your own risk and you are responsible for ensuring that the bicycles you ride are in a roadworthy condition. You are responsible for observing the rules of the road and cycling in a safe and careful manner. We care about you, so please take care of yourself.

User Agreement Changes

We reserve the right to change this User Agreement and Privacy Policy from time to time without notice. You acknowledge and agree that it is your responsibility to review this User Agreement and Privacy Policy periodically to familiarise yourself with any modifications. Your continued use of this site after such modifications will constitute acknowledgment and agreement of the modified User Agreement and Privacy Policy.

Website Content

Attempting to copy, duplicate, reproduce, sell, trade, or resell any part of lovetoride.net is very naughty and strictly prohibited.

We do not assume any liability for any content posted by you or any other third party users of our website. However, any content posted by you using any open communication tools on our website, provided that it doesn't violate or infringe on any third party copyrights or trademarks, becomes the property of Love to Ride as well as our project partners, and as such, gives us and our project partners a perpetual, irrevocable, worldwide, royalty-free, exclusive license to reproduce, modify, adapt, translate, publish, publicly display and/or distribute as we see fit. This only refers and applies to content posted via open communication tools as described, and does not refer to information that is provided as part of the registration process, necessary in order to use our website. All information provided as part of our registration process is covered by our Privacy Policy.


All content and materials available on lovetoride.net, including but not limited to text, graphics, website name, code, images and logos are the intellectual property of lovetoride.net, and are protected by applicable copyright and trademark law. Any inappropriate use, including but not limited to the reproduction, distribution, display or transmission of any content on this site is strictly prohibited, unless specifically authorized by lovetoride.net.

Termination of Use

You agree that we may, at our sole discretion, suspend or terminate your access to all or part of loveotride.net and its resources with or without notice and for any reason, including, without limitation, breach of this User Agreement. Any suspected illegal, fraudulent or abusive activity may be grounds for terminating your relationship and may be referred to appropriate law enforcement authorities. Upon suspension or termination, your right to use the resources we provide will immediately cease, and we reserve the right to remove or delete any information that you may have on file with us, including any account or login information.

Governing Law

Love to Ride is controlled by Love to Ride Ltd from our offices located in Bristol, UK. It can be accessed by most countries around the world. As each country has laws that may differ from those of the United Kingdom, by accessing our website, you agree that the statutes and laws of the United Kingdom, without regard to the conflict of laws and the United Nations Convention on the International Sales of Goods, will apply to all matters relating to the use of this website and the purchase of any products or services through this site.

Furthermore, any action to enforce this User Agreement shall be brought in the Courts of the United Kingdom. You hereby agree to personal jurisdiction by such courts, and waive any jurisdictional, venue, or inconvenient forum objections to such courts.


We will automatically put you into the drawing for prizes when you do activities on the site that result in you being eligible to win. For example, when you register, record rides, and encourage others.

Love to Ride and its project partners are not liable in any way for any damages, expenses, misinformation, liability or injury arising out of or in any way connected with any prizes offered. It cannot accept any responsibility for any damage, loss or injury suffered as a result of accepting or experiencing any prize.

Love to Ride are not responsible for any element of any donated, gifted or funded holidays that are awarded as a prize, including bookings, travel, insurance, or any personal loss or injury or any losses or injuries resulting from activity undertaken at any time travelling to or from or during the excursion.

Terms and Conditions - Austin Bike Challenge

  1. An organization is defined as a body that employs people where people gather for a shared purpose, i.e. not a club or group of friends.
  2. Upon registration, an organization or department is classified as a team according to the number of staff employed by the registered organization or department. 
  3. Bike shops are welcome to join the Challenge but are not eligible to win a team prize/award.
  4. Once a team is registered, individuals from that organization or department may register their individual participation into that team.
  5. Individuals can only register once on the site.
  6. If a organization team's size changes to more than or less than the organization team's original size category, it will automatically be moved into the appropriate size category.
  7. Individual and team registrations can continue throughout the duration of the Challenge period. The closing date for registrations and for recording any outstanding trips from the Challenge period is 24 hours after the end of the Challenge.
  8. A valid cycle trip is defined as a participant cycling for a minimum of 10 minutes or 1 mile on a pedal bicycle. Valid cycle trips do not include the use of motorcycles, scooters or stationary cycles. Cycle trips made via electric bikes are valid for the Challenge.
  9. Cycle trips must occur within the Challenge period to contribute to the team's results in the Challenge.
  10. Only trips completed within the Challenge period will contribute to the individual’s profile and/or team’s results for the Challenge. Cycle trips completed within the Challenge period can be recorded retrospectively 48 hours after the official end of the Challenge.
  11. All participants take part in the Challenge at their own risk. All participants are responsible for ensuring that the bicycles they ride are in a roadworthy condition and are responsible for observing the rules of the road and riding in a safe and careful manner at all times. Love to Ride, or any partner, funder, sponsors or promoters of the Challenge accept responsibility for any injury sustained or property damaged in the course of anyone's participation in the Challenge.
  12. Any prizes relating to the Challenge exclude the employees and their immediate families of Love to Ride, its partners or anyone professionally connected with the Challenge, including the City of Austin staff. 
  13. To claim their prize, proof of age and identity may be required by the winner.
  14. Prize winners may be required to participate in publicity and promotional activities.
  15. Love to Ride's decisions regarding Challenge results, winners and prizes is final and binding and no correspondence shall be entered into.
  16. Love to Ride reserves the right to substitute any prizes for a prize of an equal, lesser or greater value. No cash or alternative prizes are available.
  17. Love to Ride and its project partners are not liable in any way for any misinformation, expenses, damages, liability or injury arising out of or in any way connected with the Challenge, Challenge website or prizes offered. It cannot accept any responsibility for any damage, loss or injury suffered as a result of accepting or experiencing any prize.
  18. Love to Ride reserves the right to amend or cancel any aspect of the Challenge without notice.

Staff Numbers

  1. The staff number is defined as the total number of paid or unpaid people employed within an organization or department during the Challenge period, i.e. not just those participating in the Challenge. Part-time staff are included in the staff count. A Full Time Equivalent (FTE) staff count should not be used.
  2. Only staff members who are on maternity leave, long-term sick leave, sabbatical, other long term leave, or based outside of Austin for the full duration of the Challenge period may be excluded from the staff number.
  3. The Challenge is specifically for staff members of an organization, this does not extend to students or pupils where they exist within the participating organization.
  4. The deadline for confirming a team's staff number is 23:59 on the day after the Challenge has ended.
  5. It is the responsibility of the organization or department’s Challenge Champion to ensure that staff numbers are correct.
  6. Where a Challenge Champion fails to confirm a team's staff number before the deadline, it will be at Love to Ride's discretion as to whether any further changes will be allowed.
  7. Should a change in staff number in the last week of the Challenge result in a change in position on the results page/leaderboard, the decision will go in favor of any team that have been overtaken, as opposed to a team that has climbed the leader board by a late change in staff number.

Email Opt Out

  1. To opt out of receiving communications from Love to Ride or the project partners at any time, go to your profile at www.lovetoride.net/mysite/user_profiles/mine, click on the ‘settings’ link and then check ‘Unsubscribe from all Love to Ride emails' or email support@lovetoride.org
  2. Alternatively, click on the ‘unsubscribe’ link on any email communication received.

The promoter is: Love to Ride LLC, 670 Willoughby Way NE, Atlanta, GA 30312.

Got any questions?

If you have any questions or comments about these Terms of Service, you can contact us at


Love to Ride Ltd, Level 2, 52 Park Street, Bristol, BS1 5JN, UK

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