Terms of Service

Issue date: 11 October 2022

Summary of terms

By using the site or our mobile app, you confirm that you accept our terms of use and that you agree to comply with them. If you do not agree to these terms, you must not use this site or our app.

Love to Ride is a website for tracking bike riding information, taking part in fun biking challenges and encouraging more people to cycle more often. Our companion app compliments the website and enables users to log rides automatically. 

You must be at least 13 to use this site.

We do not allow any third parties to access your personal information except contracted project partners (usually Government authorities) supporting with project delivery.

By using the site you may be entered into prize draws and become eligible to win prizes.

You are responsible for observing the rules of the road and ensuring that the bicycle you ride is in a roadworthy condition.

We are not responsible for your safety on a bike and do not accept responsibility for any injury sustained or property damaged in the course of your participation with Love to Ride. You need to take the appropriate steps to ensure you ride safely and happily.


Welcome to Love to Ride, and the Love to Ride app are owned and operated by Love to Ride Ltd. By visiting our website or using our app to access the information, resources, services and tools we provide, you understand and agree to accept and adhere to the terms and conditions below, hereafter referred to as the 'User Agreement', and those stated in our Privacy Policy.

We care about your privacy

We will not give your contact details to any third parties. However, project partners (usually Government authorities) may on occasion be able to access your personal data for the purpose of supporting you with problems or liaising with you about challenges you're involved with. This only occurs with partners that are under contract and working with us collaboratively on project delivery. Any communication from our partners to you will be via email from the Love to Ride website. Love to Ride and its partners follow data minimization practices. 

The Love to Ride app has data capture capabilities which can, if configured by the user, include geolocation data. Only you can see your individual trip data and after a period of 30 days all data relating to other non-bike trips are deleted. We reserve the right to aggregate (anonymize) the data for use in reports and visualizations that help us understand how people bike around regions. 

We understand how important privacy is, which is why we've created a separate Privacy Policy in order to explain in detail how we collect, manage, secure, and store your private information. To read our privacy policy in its entirety, click here.

You must be aged 13 or over to use

Love to Ride is only for people who are at least 13 years old. We're sorry but it's a legal thing and we're not yet geared up to protect younger folks.

We expect you to play nicely

Love to Ride is a social platform focused on encouraging more people to cycle so it's important that people 'play nicely'. We won't tolerate abusive comments, content or behavior and reserve the right to remove/edit/respond to content or remove the account of anyone who is not playing nicely with other Love to Ride users, or who posts offending, inappropriate, inaccurate or infringing content.

Challenges and prizes

Online events and competitions (often referred to as ‘challenges’) will be run on the website and app. 

The majority of prizes are only available to users located in regions sponsored by a local authority or funding entity, or where their employer has taken out a Love to Ride for Business plan.

In some cases you will automatically be entered into an event if you interact with the website or app during a particular competition period. This means that you may be entered into any prize draws and become eligible to win. By interacting with the site you agree to the terms and conditions of these specific challenges.

Love to Ride and its project partners are not liable in any way for any damages, expenses, misinformation, liability or injury arising out of or in any way connected with any prizes offered. It cannot accept any responsibility for any damage, loss or injury suffered as a result of accepting or experiencing any prize.

Because Love to Ride awards hundreds (sometimes thousands) of prizes in any given year we have a separate set of terms and conditions that govern our prize draws. To read our prize terms and conditions in their entirety, click here.

You are responsible for your own content

When you use Love to Ride it's up to you to take responsibility for the content that you add and you warrant that all data provided by you is accurate. You need to check that you have the rights to upload any photos or images to the website or app. We are not responsible for the content that users add on 

You must keep your account details safe

If you choose to create an account and password or you are provided with any other piece of information as part of Love to Ride’s security procedures, you must treat such information as confidential and not disclose it to any third party.

Love to Ride has the right to disable any user account or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of these terms of use.

Limitation of Liability

In no event will Love to Ride Ltd, the organization that provides Love to Ride, or its suppliers, licensors, local partners, project partners, employer partners, clients or supporters be liable with respect to any subject matter of this agreement under any contract, negligence, strict liability or other legal or equitable theory for: 1) any special, incidental or consequential damages; 2) any injury or accident you have; or 3) for interruption of use or loss or corruption of data.


You agree to indemnify and hold harmless Love to Ride Ltd, its contractors, licensors, Local Partners, Project Partners, employer partners, clients and supporters and their respective directors, officers, employees and agents from and against any and all claims and expenses, including attorneys’ fees, arising out of your use of Love to Ride and your use of a bicycle or any experience or incident you have with a bicycle or a cyclist.

You cycle at your own risk and you are responsible for ensuring that the bicycles you ride are in a roadworthy condition. You are responsible for observing the rules of the road and cycling in a safe and careful manner. We care about you, so please take care of yourself.

Linking to our site

You may link to this site, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not publish or promote a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

Website Content

Attempting to copy, duplicate, reproduce, sell, trade, or resell any part of is very naughty and strictly prohibited.

We do not assume any liability for any content posted by you or any other third-party users of our website or app. However, any content posted by you using any open communication tools on our website or app, provided that it doesn't violate or infringe on any third-party copyrights or trademarks, becomes the property of Love to Ride as well as our project partners, and as such, gives us and our project partners a perpetual, irrevocable, worldwide, royalty-free, exclusive license to reproduce, modify, adapt, translate, publish, publicly display and/or distribute as we see fit. This only refers and applies to content posted via open communication tools as described, and does not refer to information that is provided as part of the registration process, necessary in order to use our website or app, or any of our support channels. All information provided as part of our registration process is covered by our Privacy Policy.

User Agreement Changes

We reserve the right to change this User Agreement and Privacy Policy from time to time. We will give at least 14 days' written notice of any amendments (unless we are forced to amend them sooner to abide by legislative developments). 

You acknowledge and agree that it is your responsibility to review this User Agreement and Privacy Policy periodically to familiarize yourself with any modifications. Your continued use of this site after such modifications will constitute acknowledgment and agreement of the modified User Agreement and Privacy Policy.


All content and materials available on, including but not limited to text, graphics, website name, app name,  code, images and logos are the intellectual property of, and are protected by applicable copyright and trademark law. Any inappropriate use, including but not limited to the reproduction, distribution, display or transmission of any content on this site is strictly prohibited unless specifically authorized by

Termination of Use

You agree that we may, at our sole discretion, suspend or terminate your access to all or part of and its resources with or without notice and for any reason, including, without limitation, breach of this User Agreement.

Any suspected illegal, fraudulent or abusive activity may be grounds for terminating your relationship and may be referred to appropriate law enforcement authorities. Upon suspension or termination, your right to use the resources we provide will immediately cease, and we reserve the right to remove or delete any information that you may have on file with us, including any account or login information.

Governing Law

Love to Ride is controlled by Love to Ride Ltd from our offices located in Bristol, UK. It can be accessed by most countries around the world. As each country has laws that may differ from those of the United Kingdom, by accessing our website or app, you agree that the statutes and laws of the United Kingdom, without regard to the conflict of laws and the United Nations Convention on the International Sales of Goods, will apply to all matters relating to the use of this website or app and the purchase of any products or services through this site.

Furthermore, any action to enforce this User Agreement shall be brought in the Courts of the United Kingdom. You hereby agree to personal jurisdiction by such courts, and waive any jurisdictional, venue, or inconvenient forum objections to such courts.

Got any questions?

If you have any questions or comments about these Terms of Service, you can contact us at:


🏢 Love to Ride Ltd, Streamline, Paintworks, Bristol, BS4 3AS, UK

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